How the Customer Found Gracepack
The customer contacted Gracepack with photos and specifications for an HDPE sauce bottle and asked whether the same bottle could be supplied with printing support.
What the Customer Needed
The project was a high-volume program, so a catalogue image was not enough. Their team needed bottle dimensions, carton plans, pallet options, documentation and samples before internal approval.
The Real Blocker
The requested packing data changed during discussion, including carton quantity, pallet/no-pallet loading and shipping efficiency. The customer also needed confidence that the bottle and print route could match their current market standard.
How We Helped Solve It
- Calculated container loading for 20FT and 40HC shipments with and without pallets.
- Reworked carton planning when the customer requested a different bottle count per carton.
- Explained sample routes, including appearance samples, printed samples and what can be confirmed before mass production.
- Prepared company and quality documentation context, including food-contact and factory profile materials.
What Changed for the Customer
Gracepack turned a broad sourcing inquiry into a structured packaging program with loading data, sample steps, certificate preparation and a clearer approval path for a large annual bottle demand.